tk990 Privacy Policy — How We Handle Your Personal Data

tk990 ("we", "us", "our") is committed to protecting the privacy of all users ("you", "the Player", "the User") who access and use our online casino and sports betting platform at tk990.club. This Privacy Policy describes the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, and the measures we take to keep it secure.

By using tk990, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the platform immediately. This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall use of the tk990 platform.

tk990 uses personal data only for legitimate purposes that are necessary to provide our services, fulfil our legal obligations, and maintain the security and integrity of the platform. Specifically, we process your data for the following purposes:

• Account management: to create and maintain your player account, verify your identity, process deposits and withdrawals, and administer your profile settings and preferences.
• Service delivery: to provide access to casino games, sports betting markets, live dealer tables, and all other platform features you use during your sessions on tk990.
• Legal compliance: to fulfil our obligations under applicable anti-money laundering regulations, age verification requirements, and any other legal or regulatory requirements that apply to the operation of an online gaming platform serving Bangladesh players.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited activities as described in our Terms and Conditions.
• Customer support: to respond to your enquiries, resolve account issues, handle disputes, and communicate with you about your account status or any platform changes that affect your use of tk990.
• Marketing and promotions: where you have given your consent, to send you promotional offers, bonus announcements, seasonal promotions (such as Eid or Pohela Boishakh campaigns), and platform updates. You may withdraw your marketing consent at any time by contacting our support team.

tk990 does not sell your personal data to third parties. We do not share your information for commercial advertising purposes with external organisations. However, we may share your data with specific categories of third parties where it is necessary to provide our services or comply with our legal obligations:

• Payment processors: we share relevant financial data with payment service providers (such as bKash, Nagad, Rocket, and Upay) solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: we may share identity documents and personal details with KYC service providers to complete the verification process required by our compliance obligations.
• Game and technology providers: we may share technical session data with our licensed game providers (such as Pragmatic Play or Evolution Gaming) to facilitate gameplay, resolve disputes, and ensure RNG integrity. These providers do not receive your financial or identity data.
• Legal and regulatory authorities: we may disclose your data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, court order, or where we believe disclosure is necessary to prevent fraud, money laundering, or harm to others.

All third parties with whom tk990 shares personal data are required to handle that data securely and to use it only for the specific purpose for which it was shared. We do not permit our service providers to use your personal data for their own independent marketing or commercial purposes.

tk990 retains your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy or as required by applicable law. In practice, this means that account data and associated transaction records are retained for a minimum of five years following the closure of a player account, in accordance with anti-money laundering record-keeping obligations that apply to online gaming operators.

Where personal data is no longer required for any legitimate purpose and no legal obligation requires its retention, tk990 will securely delete or anonymise the data in accordance with our internal data governance procedures. If you have a query about how long we retain specific categories of data, you may contact us at the email address listed in the footer of this website.

As a user of tk990, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page:

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how we use it and with whom we share it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: in certain circumstances, you have the right to request that we delete personal data we hold about you. This right is subject to legal retention obligations — for example, we cannot erase transaction records that we are required to retain under anti-money laundering legislation.
• Right to restrict processing: you may request that we restrict the processing of your personal data in circumstances where you contest its accuracy, object to its processing, or where we no longer need it but you require it for a legal claim.
• Right to object: where we process your personal data on the basis of our legitimate interests, you have the right to object to that processing. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

We aim to respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for making a data rights request.

tk990 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date shown at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Where changes to this Privacy Policy are significant enough to materially affect your rights or the way we use your data, we will notify registered players via the email address associated with their account before the changes take effect. Your continued use of tk990 after such notification constitutes your acceptance of the updated Privacy Policy.